Our intent is to provide you with gold standard service. That means quick order turnaround, prompt replies to phone and email messages and a true best faith effort to resolve issues. Here's what our customers are saying ...
Is this any indication of the great service I can expect to receive? If it is ... WOW! A person couldn't ask for any better. You were quick and on target with your help. Thanks again and good luck in your new venture!
Marc, Custom Graphics, NY
I have recently discovered that the Ribbon Print software works with my printer (purchased elsewhere). I was at my wits end until I began working with Sue. Now that I have begun using the software, my frustrations have vanished. My customers couldn't be happier and I am once again creating beautiful designer blows! Thanks so much, Sue! You are THE BEST!
Martha, Baskets Full of Joy, OK
Ribbon Print was very patient with us while we setup and learned to use the Ribbon Printer. They went out of their way to get back to us quickly whenever we had a question. Sue is a joy to work with because she is always friendly and helpful.
Paula, Bountiful Baskets by Jean, CA
Very seldom do you find someone who is willing to package your items as requested or who responds to email as promptly and cheerily as you do. Because of your wonderful service, you are now my official supplier for these items.
Renee, Xpressionz, Barbados
I LOVE the labels and my labeled clusters that I gave out at the business expo were a HUGE hit. NO ONE could tell it was a label. They ALL thought it was printed on the foil packaging.
Andi, Infinity Gift Baskets, CA
It allows us the flexibility to customize chocolate gift boxes, especially for corporate clients. Upload a logo and print! Everyone loves to see their name in print.
Edward, Au Chocolate, MA
We send sample holiday ribbon into prospective clients and it clinches the deal. With today's tough marketing budget challenges, companies are not only being selective about who they give gifts to, they need to make sure they are memorable.
Shelley, Capital Gift Basket Company, CA
My Ribbon Print machine is like the heart of my business. To give yourself an edge over your competitor, the ribbon print machine is a MUST for your business. I have received countless new clients in addition to lots of repeat business (as a result of having this machine).
Deborah, Promoting You, St. Kitts
Ribbon Print has helped me stand apart from the competition and in this economy it is vitally important to differentiate yourself from your competitors and personalization is a huge advantage. It helps me gain business I may otherwise not receive.
Karen, Injoy Gifts, MO
Often in the gift basket world, you get an order that needs to go out immediately. Yesterday, 3/19/10, I had an order exactly like that. The customer had prepaid for ribbon imprinting and when I went to design the ribbon, nothing I did made the software work.
I sent an SOS to Ribbon Print and truly, within 5 minutes, I had a phone call from Sue asking what she could do to assist me with the problem. Sue worked with me for over an hour and what struck me about her assistance is, it just seemed like it really did matter to her whether my problem got solved or not! In this world today, that kind of customer service is unheard of! She was a pleasure to work with and very patient and helpful in this process.
After working on the software problem, I had issues with the cable. She told me to run to a particular store and buy one and to let her know after I was done with the ribbons how everything turned out! WHAT? She still wanted to know if I was alright!
Fantastic Customer Service and so glad to be a part of this program.
Judy, A Biscuit In A Basket, CO
I HIGHLY recommend Sue's support through my quirky computer issues regarding my ribbon printer! I LOVE my ribbon printer and can offer only praise for her patience and ability to walk me through the issues I was having!!
Sue, Baskets n Boughs, Ashville, OH